Case Studies
Work
The products I've built, the problems I've solved, and the systems I've shipped.
PokerBoss
Baazi Games · Senior Product Manager
A club-based real-money poker ecosystem built from scratch: mobile client + real-time multiplayer backend + back-office control plane.
The Problem
The real challenge in poker isn't the game — it's the business operating system. PokerBoss was built to be that OS: trustworthy, configurable, scalable infrastructure for clubs, agents, and operators to run private poker communities.
Who Uses It
What I Owned
Product vision, strategy & roadmap (0 → launch)
PRDs across Unity client, SmartFox real-time backend, web admin portal
Back-office product: support, risk, finance, dispute tooling
Chip economy design: types, sinks/sources, controls, abuse prevention
Cross-functional execution: engineering, design, QA, legal, marketing
Launch planning: soft launch → hard launch readiness
Metrics, instrumentation, operational feedback loops
System Architecture
App Screens
Key Problems → Solutions
Real-time Reliability
Server-authoritative state management, reconnect logic, and session recovery — so a dropped connection never means a lost hand or disputed pot.
Dispute Resolution
Comprehensive hand history logs with action timelines and admin decision tooling — giving support teams everything they need to resolve disputes fairly and fast.
Chip Economy Control
Designed chip sources/sinks, transfer limits, role-based adjustments, and abuse prevention — keeping the economy honest and operators in control.
Back-office Permissions
Role-based access control across support, risk, finance, and super-admin tiers — right data for the right person, nothing more.
Configurable Tables
Game toggles (Bomb Pot, VPIP tracking, CallTime) with guardrails that prevent broken game states — operators self-serve, devs stay out of the loop.
Impact
Shipped a full multiplayer poker ecosystem from 0 → soft launch
Admin portal reduced manual ops load across support, risk, and finance teams
Server-authoritative validation improved table stability and fairness
Configurable club controls enabled operators to self-serve game management
Tech Stack
Other Projects
Loco Studio
2021–2023Creator tools for India's gaming-streaming platform
Product Manager · Loco · Mar 2021 – Nov 2023
Problem
Loco's creator community lacked the tools to manage, understand, and monetize their presence on the platform. Creators were flying blind — no analytics, no scheduling, no clear monetization path.
What I Did
- ·Built the creator-facing analytics dashboard: real-time viewer counts, demographic insights, content performance metrics
- ·Designed monetization tools: donation flows, revenue tracking, and payout transparency
- ·Led stream scheduling and management feature, reducing creator prep friction
- ·Ran continuous discovery sessions with top creators to prioritize the right problems
- ·Worked cross-functionally with engineering, design, and the creator partnerships team
Impact
- ↑Creator retention increased by 35% within 6 months of studio tools launch
- ↑Monetization engagement (donations + subscriptions) up 42%
- ↑Content quality metrics (stream consistency, avg viewership) improved 28%
Cricket.com
2024–2025RMG onboarding & funnel conversion optimization
Product Manager · Head Digital Works · Feb 2024 – 2025
Problem
Cricket.com's real-money gaming product had high acquisition but poor onboarding conversion. Users were dropping off before completing their first deposit — a critical funnel break.
What I Did
- ·Audited the full onboarding funnel with data and user research — identified 4 key drop-off points
- ·Redesigned KYC and account setup flows to reduce friction and time-to-first-game
- ·Implemented personalized onboarding paths based on cricket knowledge level
- ·Added real-time score and stats integration to drive in-app engagement
- ·Shipped A/B tests across 3 major funnel variants
Impact
- ↑Conversion rate improved by 22% in first quarter post-launch
- ↑Drop-off rate reduced by 18% at the critical KYC step
- ↑Day-7 retention improved by 25% for users who completed new onboarding
Streamer Dashboard
2022–2023Analytics platform for Loco content creators
Product Manager · Loco · 2022–2023
Problem
Top streamers on Loco needed deeper performance insights to compete professionally. The existing analytics were too shallow to help them make informed content decisions.
What I Did
- ·Designed advanced analytics: viewer retention curves, engagement heatmaps, comparative benchmarking
- ·Built revenue and donation analytics with exportable reports
- ·Created audience growth metrics and follower trend analysis
- ·Added competitive benchmarking against similar-tier creators
Impact
- ↑Creator platform engagement up 40% among power users
- ↑Content optimization rate (A/B stream testing) improved by 32%
- ↑Creator revenue tracking adoption reached 78% of monetized creators